Contact information

Effective Date: September 2026
Store Brand: Marine Lamblin LLC
Website: xnsbyc-nr.myshopify.com
This page provides official and legal contact information for Marine Lamblin LLC, operating the e-commerce website xnsbyc-nr.myshopify.com. We specialize in the online retail of women’s casual dresses and couple matching clothing sets for customers located in Belgium and across the European Economic Area (EEA). For any customer support, order inquiries, shipping issues, return & refund requests, legal questions, and business cooperation, please use the official contact details listed below.

1. Official Company Contact Details

Company Full Name: Marine Lamblin LLC
Registered Physical Address:
Rue de la Hestre 93, 7160 Chapelle-lez-Herlaimont, Belgium (BE)
Official Contact Email: [email protected]
Official Website URL: xnsbyc-nr.myshopify.com

2. Customer Service Scope

Our customer service team provides professional support for all store-related matters, including:
  • Product information, size guide, fabric, and style inquiries for women’s casual dresses and couple matching sets
  • Order confirmation, payment issues, and order modification requests
  • Shipping time, tracking updates, and delivery problem solving
  • Returns, refunds, exchanges, and after-sales support
  • Policy inquiries (Shipping Policy, Return & Refund Policy, Terms of Service, Legal Notice)
  • General complaints, suggestions, and business cooperation consultation

3. Service Response Time

We strive to reply to all valid customer emails within 24–48 business hours. Our customer service operates on working days (Monday to Friday), excluding Belgian national public holidays, weekends, and official seasonal breaks.
During peak shopping seasons, promotional periods, or holidays, response time may be slightly delayed. We will handle your inquiry as soon as possible in sequence.

4. Communication Notes

  • Please provide your order number and detailed problem description when contacting support for faster and more accurate service.
  • For after-sales disputes or return applications, please attach relevant photos, videos, or evidence to assist verification.
  • We only provide official support via the listed email address. No third-party social media or private channels are authorized for official customer service.

5. Legal Statement

All contact information published on this page is legal, valid, and registered in accordance with Belgian e-commerce laws and EU consumer regulations. It serves as the only official communication channel for customer consultation, after-sales service, and legal notification. Any updates to contact information will be posted on this page in a timely manner.